PAIA Manual
Manual in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 (“PAIA”)
Wonder of Africa Film Festival Last updated: 17 September 2026
1. Introduction
This manual is published in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 (“PAIA”), as amended by the Protection of Personal Information Act 4 of 2013 (“POPIA”). It is intended to assist members of the public in exercising their right of access to records held by Wonder Of Africa Film Festival NPC, trading as Wonder of Africa Film Festival (“the Festival,” “we,” “us,” or “our”), in accordance with section 32 of the Constitution of the Republic of South Africa and PAIA.
2. Body to Which This Manual Relates
Name: Wonder Of Africa Film Festival NPC
Trading name: Wonder of Africa Film Festival
Registration number: 2026/687019/08
Physical address: 18 Belladonna Avenue, Devils Peak, Cape Town, 8001, Western Cape, South Africa
Postal address: Same as above
Website: https://wonderofafricafilmfestival.co.za
3. Information Officer and Deputy Information Officer
Information Officer: Alti Fouché (Programme Director)
Email: alti@wonderofafricafilmfestival.co.za
Telephone: +27 82 780 9548
Deputy Information Officer: N/A
Requests for access to records, and any queries regarding this manual, should be directed to the Information Officer.
4. How to Request Access to Records
A requester must complete the prescribed request form (Form 2, as set out in the PAIA Regulations) and submit it to the Information Officer at the contact details above, together with:
- Sufficient detail to enable the record to be located
- Proof of identity of the requester
- An indication of the form of access required
- Payment of the prescribed request fee (see Section 7 below), where applicable
We will respond to a request within the timeframes prescribed by PAIA (currently 30 days, subject to any permitted extension).
5. Records Available Without a Formal Request
The following categories of records are freely available on our Website and do not require a formal PAIA request:
- General information about the Festival, programme, and venues
- Our Privacy Policy
- Our Terms and Conditions
- Our Cookie Policy
- This PAIA Manual
6. Categories of Records Held
Subject to the grounds for refusal set out in PAIA, we may hold the following categories of records, which may be the subject of a request:
- Corporate and administrative records (e.g., organisational and governance documents)
- Financial records (e.g., accounting records, invoices, budgets)
- Ticketing and attendee records
- Film submission records, including entrant details and submitted materials
- Sponsorship and partnership agreements
- Correspondence with stakeholders, sponsors, and partners
- Employment and volunteer records
- Marketing and communications records
- Website and IT records, including personal information processed as described in our Privacy Policy
7. Fees
A requester may be required to pay:
- A request fee (currently R50, as prescribed by PAIA Regulations), except for requests for a requester’s own personal information
- An access fee, calculated in accordance with the prescribed tariff, covering reproduction and search/preparation costs, where applicable
Fees are subject to change in line with the prescribed PAIA Regulations from time to time.
8. Grounds for Refusal
Access to a record may be refused in accordance with the grounds set out in Chapter 4 of PAIA, which include (among others) protection of:
- Third-party personal information
- Commercial information of a third party
- Legally privileged information
- Records that would endanger the safety of individuals or property
- Records related to certain operational or research information
Where access is refused, we will provide reasons in accordance with PAIA.
9. Relationship to POPIA and Our Privacy Policy
This PAIA Manual deals specifically with your right to request access to records held by us. For information on how we collect, use, and protect personal information in the ordinary course of operating the Wonder Of Africa Film Festival and this Website, please see our Privacy Policy, which is drafted in accordance with POPIA.
10. Availability of This Manual
This manual is available on our Website and may also be requested from our Information Officer at the contact details above, free of charge.
11. Contact Us
Wonder Of Africa Film Festival NPC
Address: 18 Belladonna Avenue, Devils Peak, Cape Town, 8001, Western Cape, South Africa
Email: alti@wonderofafricafilmfestival.co.za
Tel: +27 82 780 9548
Website: https://wonderofafricafilmfestival.co.za/contact/